Returns & Exchanges

You can return or exchange any unworn, unwashed, or undamaged merchandise within 14 days of merchandise receipt.

US Exchanges 

  • Please place a new order for your new item/size & email us at Customer@ShopReverie.com.
  • When your new order is received, we will email a FEDEX return label to you.
  • Please make sure that any old shipping labels on the package are removed or obscured.
  • Once your return item is in transit, we will issue a refund of your original item & ship out your new item/size.
  • No restocking fee will be applied for the returned item. 

 

US Returns

  • Email us at Customer@ShopReverie.com.
  • We will email a FEDEX return label to you via the email address on the original order. 
  • Please make sure that any old shipping labels are removed or obscured.
  • Once your return is received, we will issue a refund to you.
  • PLEASE NOTE that a $5 restocking fee will be deducted from the refund amount. 
  • Original shipping fee will not be refunded. 

 



International Returns

  • Email us at Customer@ShopReverie.com.
  • We will email a FEDEX return label to you.
  • Please make sure that any old shipping labels are removed or obscured.
  • Once your return is received, we will issue a refund to you.
  • PLEASE NOTE that a $10 restocking fee will be deducted from the refund amount. 

International Exchanges

  • Please place a new order for your new item/size & email us at Customer@ShopReverie.com.
  • When your new order is received, we will email a FEDEX return label to you.
  • Please make sure that any old shipping labels on the package are removed or obscured.
  • Once your return item is in transit, we will issue a refund of your original item & ship out your new item/size.
  • No restocking fee will be applied for the returned item.